Thank you for shopping at Purple Plum Boutique.

If you are not entirely satisfied with your purchase, we are here to help.

Our products can be returned within 30 days of the original purchase of the product.
A new product may be exchanged for another product or returned for a full refund.

To be eligible for a return or exchange the following is required:

  • The product was purchased in the last 30 days.
  • The product is in its original condition.
  • You have the receipt (invoice) or proof of purchase.
  • The product is in its original packaging.

Products that do not meet these criteria may not be considered for return.
Please allow up to 10 business days for your return to be processed.
You will receive an email confirmation once your return has been processed.
Your financial institution may take longer to reflect the transaction.

Please use our Return Center to begin the return process or contact us for further assistance using our Contact Us page.

Damaged Items
If you received a defective, expired or damaged product, please contact us immediately using our Contact Us page for a full refund or exchange.

Non-Refundable Items
Free gifts or promotional items are non-refundable.

Contact Us
If you have any questions about our Return Policy or other general questions, please use our Contact Us page.

★ Reviews

Let customers speak for us

154 reviews
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Towel gift

Mother’s Day gift for our daughter....she loved it!

Fantastic

I love this store, I order something every time! With luxury packaging, fast on time.

Fabulous Shorts!

These are really comfortable and a nice long length. The fabric is very soft. I vary between mediums and larges in XCVI and I'm a large in these.

Great product

I can honestly say this soothes my headaches. This is my 3rd order & I will continue purchasing Serenity Vapor Balm for myself and my family.

Gift for my puppy

Excellent quality. Thank you.